This section includes the changes in respondents' quality of life after cataract surgeries from the base hospital. Quality of Life interviews done at two points of time:
1. When patients visit the hospital for surgery
2. Six months after the surgery at their homes
These interviews are done to assess the changes in QoL of the patient’s post-surgery in areas of – Overall eye health, Daily Living, Mobility, Livelihood and Psycho-Social aspects.
A total of 30 questions have been administered on QoL. Patients were interviewed before surgeries at the hospital with a five points rating scale like very good, good, moderate, bad and very bad. In some of the questions, we used the scale as none, mild, moderate, severe and extreme. While in psychosocial aspects, we used the scale as never, rarely, sometimes, often and very often. The same questionnaire was administered after six months of surgeries at their residence address to understand the changes and impact of cataract surgery of their life in their daily life, mobility, psychosocial and their economic aspects of life. There were 30 validated questions to assess the impact of their quality of life after cataract surgery.
During the period October to March 2021, a total of 82 patients were interviewed at the doorsteps to complete the follow-up interviews. Respondents were scored on their overall eye health questions, and the compared findings observed as 57% of respondents said very well after surgery in comparison to their before surgery response to 41%.
During the period April 2021 to September 2021, a total of 126 patients were interviewed at the doorsteps to complete the follow-up interviews. Respondents scored on their overall eye health questions, and the compared findings observed as 56% of respondents said very well after surgery in comparison to their before surgery response to 0%.
During the period October to March 2021, a total of 82 patients were interviewed at the doorsteps to complete the follow-up interviews. Respondents scored on their difficulties in doing daily activities questions. They compared, findings observed as 71% of respondents said none after surgery in comparison to their before surgery response to 0.84%. During the period April 2021 to September 2021, a total of 126 patients were interviewed at the doorsteps to complete the follow-up interviews. Respondents scored on their difficulties in doing daily activities questions. They compared, findings observed as 74% of respondents said none after surgery in comparison to their before surgery response to 3%.
During the period October to March 2021, a total of 82 patients were interviewed at the doorsteps to complete the follow-up interviews. Respondents scored on their difficulty on mobility-related questions, and the compared findings were observed as 71% of respondents said none after surgery in comparison to their before surgery response to 0.45%.
During the period April 2021 to September 2021, a total of 126 patients were interviewed at the doorsteps to complete the follow-up interviews. Respondents were scored on their difficulty on mobility-related questions, and the compared findings were observed as 77% of respondents said none after surgery in comparison to their before surgery response to 1.18%.
During the period October to March 2021, a total of 82 patients were interviewed at the doorsteps to complete the follow-up interviews. Respondents were scored on their impact of psychosocial aspects related questions, and the compared findings were observed as 74% of respondents said never after surgery in comparison to their before surgery response to 1.30%.
During the period April 2021 to September 2021, a total of 126 patients was interviewed at the doorsteps to complete the follow-up interviews. Respondents were scored on their impact of psychosocial aspects related questions, and the compared findings were observed as 80% of respondents said never after surgery in comparison to their before surgery response to 3%.
This section highlights the findings of the patient's satisfaction survey. The objective of this study is to assess the patients' level of satisfaction with hospital facilities and services during their stay in the hospital. The methodology used to conduct the study is as- Patients interviewed at the time of discharge by the Field Supervisor. The response was sought on a 5-point scale regarding satisfaction: Extremely Satisfied, Satisfied, Neither Satisfied nor dissatisfied, dissatisfied (Reason asked), Extremely Dissatisfied (Reason asked). In general, there are three aspects of the tools that are used to conduct the exercise, these are quality of services, hospital facilities and counselling services. In quality of services, this exercise aimed to understand the following points like Reason for selection of hospital, Behavior of staff towards the patient, Explanation of process etc., Waiting Time at the hospital. In hospital facilities related this exercise aimed to understand the Bed and bedding, Washroom, privacy during treatment etc., Food – Quantity, Quality and Timing, Water – Accessibility. In the area of counselling services, this exercise aimed to identify Information regarding discharge kits, Usage of medicines, Post-surgery care, and the Counselling process.
From October 2020 to March 2021, 51 patients were interviewed. The major findings are mentioned as 29% male; 71% female patients. 55% of patients said this was their first visit to this hospital. 51% of patients said they approached this hospital because of referral by the community health workers. 45% of respondents said very well about the information shared by the hospital team. 63% of respondents said they have partially understood the printed information.
From April 2021 to September 2021, 60 patients were interviewed. The major findings are mentioned as 40% male; 60% female patients. 55% of patients said this was their first visit to this hospital. 35% of patients said they approached this hospital because of a referral by the CHW. 42% of respondents said very well about the information shared by the hospital team. 100% of respondents said they have partially understood the printed information.
During the period October 2020 to March 2021, 96% of respondents said they were extremely satisfied with bed bedding facilities provided by the hospital during their stay at the hospital. Related to their toilet facilities 88% responded extremely satisfied. 84% of respondents said extremely satisfied with the quality and quantity of food served by the hospital during their stay at the hospital. Regarding the timing of food, 88% were extremely satisfied.
During the period April 2021 to September 2021, 95% of respondents said they were extremely satisfied with the bed and bedding facilities provided by the hospital during their stay at the hospital. Related to their toilet facilities 73% responded extremely satisfied. 88% of respondents said extremely satisfied with the quality of food and 85% of respondents said extremely satisfied with the quantity of food served by the hospital during their stay at the hospital. Regarding the timing of food, 73% were extremely satisfied.
From October 2020 to March 2021, Related to the patients counselling on the information given regarding the Discharge kit 74% reported being extremely satisfied. Information provided regarding Usage medicines 75% of respondents said they were extremely satisfied. Information regarding Cleaning of Eyes 72% said extremely satisfied. Counselling process by the hospital team responded said 70% said extremely satisfied. 16% of respondents tried to ask for some additional information during counselling. 100% of respondents said they were seated comfortably at their return journey from camp to hospital.
From April 2021 to September 2021, Related to the patients counselling on the information given regarding the Discharge kit 67% reported being extremely satisfied. Information provided regarding Usage medicines 68% of respondents said they were extremely satisfied. Information regarding Cleaning of Eyes 67% said extremely satisfied. Counselling process by the hospital team responded said 61% said extremely satisfied. 10% of respondents tried to ask for some additional information during counselling. 100% of respondents said they were seated comfortably at their return journey from camp to hospital.
This section highlights the personal information of patients. During the period October 2020 to March 2021, a total of 191 patients were interviewed for 1- month visual acuity survey. Out of which 38% were male and 62% were male. 51% of respondents were illiterate, whereas 26% of patients have completed their primary schooling. We also found that 73% of respondents were currently married. In terms of their religion, we found mostly 87% were Hindu. 73% of patients were living together with their children and spouse.
During the period April 2021 to September 2021, a total of 83 patients were interviewed for 1- month visual acuity survey. Out of which 35% were male and 65% were male. 35% of respondents were illiterate, whereas 27% of patients have completed their primary schooling. We also found that 66% of respondents were currently married. In terms of their religion, we found mostly 95% were Hindu. 64% of patients were living together with their children and spouse.
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